Can I still choose my own course materials? 

Yes, faculty retain academic freedom to choose any course materials, including digital or physical copies, Open Educational Resources (OER), or materials from the UNM Bookstore. Only required course materials are included in the Complete Program. If you select an out of print title, we cannot guarantee delivery.

How does the Complete option affect my adoption process? 

Faculty should continue to submit course material adoptions through the standard process, but starting Fall 2025, a new tool will be used for gathering adoptions. Notifications and tutorials on the new tool will be provided in late Spring 2025. 

Can I still send students links to the publisher or elsewhere to acquire their course materials? 

Yes, but not without incurring additional costs for students. We encourage all instructors to work with the UNM Bookstore so that all required course materials, both digital and print, can be provided under the flat-rate program. 

Is Complete offered during the Summer term?

Complete is only available in the Fall and Spring semesters. Summer terms use the Select option exclusively.

What support will be available for students who need help accessing materials with the Complete option? 

Students can access the RedShelf platform through Canvas. Additionally, the UNM Bookstore offers support to ensure all students have the necessary access to their materials and students can email coursematerialsaccess@unm.edu with any questions. Faculty can direct students to the UNM Bookstore for assistance. 

If I cancel my adoption, will my students still get charged? 

The Complete option is a flat-rate, semester-based program that covers all adopted required textbooks for all undergraduate students. This Bookstore charge is not based on individual classes. Therefore, if you decide to cancel an adoption for your class, students will not automatically incur additional charges or receive a refund. If the student opted out of the Complete option and purchased materials for your course through the Select option or on their own, they may be eligible for a refund.  

Can I still use OER for my courses? 

Yes! This program supports the use of Open Educational Resources (OER) and encourages faculty to use it. The more digital content and OER included in the Complete Program, the lower the cost per semester can be for the student when costs are evaluated annually.  Please provide us with the URL to the OER material you select.

My course doesn’t require textbooks. Why would students in my course benefit from this program? 

This program applies to all undergraduate courses. Students enrolled in other courses may find that those courses require additional paid content, making the Complete option beneficial. If you’re using OER, library links, or other no-cost materials, just let us know so we can make sure your course is listed properly.

How can students access lab manuals and coursepacks? 

Custom-created lab manuals and coursepacks will be distributed to participating students through the UNM Bookstore at the start of courses, if the instructor has provided an adoption for these items. This program does not cover materials printed by the UNM Copy Center. Students will receive an email when materials are ready for pickup, or this information can be found through the My Shelf link in Canvas. 

 If students are opted in, their orders for print materials will be placed automatically. Students who opt out of the Complete option can order lab manuals or coursepacks on their own from the UNM Bookstore website. 

Will course materials only be provided in a digital format under this program? 

No, faculty can still choose their own course materials and delivery formats, including print.  

What should I tell a student who wants to keep one item on MyShelf but not remain in the Complete plan?

Let the student know that they should not use Global Opt-out if they want to keep any of their materials. Instead, they need to move from the Complete plan into the Select plan. Once in Select, they can opt out of the individual eBooks they do not need while keeping the items they want.

How do I get a desk copy of my chosen course materials? 

As in the past, you can contact your publisher representative directly to request a desk copy of your selected texts. 

Digital course materials are not suitable for my course. Will exceptions be made to accommodate print? 

Yes, if you prefer print materials, please specify any such requests when submitting your textbook adoptions.  

I used to use Inclusive Access. Is this no longer available?

Select is the new name for our former Inclusive Access program! It offers greater flexibility than the previous IA model, as students can now opt out on an item-by-item basis rather than only at the course level.

Where can I access my materials?

Just like your students, use the bellow steps to access your materials:

1. Log in to Canvas in a browser.
2. Go to Account → My Shelf.